**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 17:00 PDT with current details. **Symptoms** Customers are not able to enroll new Windows devices to Google MDM unless they use GCPW (Google Credential Provider for Windows). **Workaround** None at this time
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Update - We will begin the next phase of the PHP Runtime Generation 2 rollout today. Test and Live environments of Sandbox sites that are not opted out will be upgraded over the next several days.On Thursday, October 16, we will begin upgrading Dev and Multidev environments for Basic sites.Follow along with the rollout timeline here: https://docs.pantheon.io/php-runtime-generation-2#current-phase-details Oct 14, 2025 - 09:49 PDT
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Identified - Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal. Oct 21, 2025 - 11:33 PDT
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**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 17:00 PDT with current details. **Symptoms** Customers are not able to enroll new Windows devices to Google MDM unless they use GCPW (Google Credential Provider for Windows). **Workaround** None at this time
Google Workspace
Some meeting summaries that were captured during the October 20 outage may be delayed in their delivery
Zoom
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